Quote Originally Posted by dru_b View Post
...told him i had a very big mouth if this wasn't resolved in a satisfying way.
How big is it? Can you fit your fist in it? Show us a picture
Gunchie is right (is that the first time? anyone know?). They can't promise anything on the phone.

Keep your chin up buttercup. I'm sure they will take care of you. I'm w/ you though, on the whole it becoming a reoccurring problem thought. I hope not though. Kinda like why there is a "lemon law" for new cars. If something new has the same issue X number of times, it is a lemon.